Privacy Statement for 360 IT Solutions
Last Updated: August 14, 2025
This Privacy Statement explains how 360 IT Solutions collects, uses, and protects your personal information when you visit our website, 360itsolutions.ca. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
Who We Are
Our website address is: https://360itsolutions.ca. Our business is 360 IT Solutions, located in Parksville, British Columbia, Canada.
What Personal Data We Collect and Why We Collect It
1. Contact Forms
When you fill out the contact form on our website, we collect the information you provide, which may include your name, email address, and phone number, as well as any comments you provide. We collect this information solely for the purpose of responding to your inquiry and providing you with the information or services you have requested.
2. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help the website function correctly. The Complianz plugin on our site manages your cookie consent and provides detailed information on the specific cookies we use. You can manage your preferences at any time through the cookie banner.
3. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
4. Analytics
We may use analytics programs to understand how visitors use our website. This helps us improve the site’s functionality and content. This data is typically anonymized and does not personally identify you. It may include information like your browser type, the pages you visited, and the time you spent on the site.
How We Use Your Data
The personal information you provide is used for the following purposes:
- To respond to your questions and service requests.
- To provide IT support and services that you have contracted with us for.
- To improve our website and service offerings.
We will not use your personal information for marketing purposes without your explicit consent.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing or any other purpose. Your information is kept confidential within 360 IT Solutions.
How Long We Retain Your Data
If you submit a contact form, the metadata and its contents are retained indefinitely. This is so we can recognize and approve any follow-up correspondence automatically. For clients who engage our services, we will retain relevant contact and project information for the duration of our business relationship and as required by law.
What Rights You Have Over Your Data
You have the right to request access to the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Our Contact Information
If you have any questions or concerns about your privacy, you can contact us at:
360 IT Solutions | 1-250-390-8585 | 114 Hirst Ave E, Parksville, BC, V9P 2H5